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Track Order

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Manage Account

Update payment & plan

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Swap Devices

Request a new device

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Browse by Topic

Find answers organized by what you need help with.

Getting Started

12 articles
  • How to sign up
  • Understanding security deposit
  • What's included in rental
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Swaps & Returns

15 articles
  • How to request a swap
  • Return policy
  • How long does swap take?
View all articles →

Billing & Payments

10 articles
  • Monthly billing explained
  • Update payment method
  • View billing history
View all articles →

Buying Your Device

8 articles
  • Rent-to-own pricing
  • Purchase your rented device
  • Warranty financing
View all articles →

Troubleshooting

25 articles
  • Device won't turn on
  • Battery draining fast
  • Connection issues
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Account Management

9 articles
  • Update shipping address
  • Pause subscription
  • Change plan
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Device Manuals

Setup guides and troubleshooting for specific devices.

Meta Ray-Ban

★ 4.8/5
View Guides

XREAL Air 2 Pro

★ 4.6/5
View Guides

Oura Ring Gen 3

★ 4.9/5
View Guides

Humane Ai Pin

★ 3.2/5
View Guides

Meta Quest 3

★ 4.7/5
View Guides

Apple Vision Pro

★ 4.8/5
View Guides

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